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Yong Dan works as a Store Associate for a retail store. Her duties include greeting customers, working the cash register, restocking and organizing merchandise, and resolving customer complaints. She has hearing loss.
Anthony works for a non-profit that provides housing and shelter for people in need. At the building he works at, his many duties include helping clients with their daily tasks, security, dealing with conflicts, as well as answering phones. He has hearing loss, which can make it difficult to hear conversations.
Sara works as a brand ambassador in gig-based promotional activations. She has autism and ADHD, and part-time roles allow her to be involved in the community, while also having time to recover and avoid burnout.
“Over the last year, I developed a gradual hearing loss in both ears,” Joanne shares. “This became noticeable when I had to ask colleagues to repeat themselves or I unintentionally didn’t respond to them. This affects communication and understanding as one of my duties is to interact with colleagues and employees and participate in meetings.”
Mandy is self-employed, owning a residential duct cleaning business with her husband. She has hearing loss, and her audiologist referred her to WorkBC Assistive Technology Services.